Privacy policy

AERUN – Privacy Policy

Last Updated: October 19, 2026

This Privacy Policy explains how AERUN handles personal information when customers visit our website, place orders, or contact us.

Information We Collect

Depending on how you use our store, we may collect your name, email address, phone number, shipping address, order details, payment status, customer messages, and technical information such as browser or device data.

How We Use Information

We may use personal information to:

Process and deliver orders.
Confirm COD orders and arrange payments.
Handle returns, refunds, and customer support.
Maintain website security and prevent fraud.
Improve our store and services.
Send marketing communications where permitted.
Meet applicable legal obligations.

Payments

Payments may be handled by third-party payment providers. AERUN does not intentionally store complete payment card details on its own systems unless specifically disclosed and handled through an appropriate secure process.

Sharing Information

We may share necessary information with Shopify, courier companies, payment processors, customer-support providers, and other service providers required to operate our store. We may also disclose information where legally required.

Cookies

Our store may use cookies and similar technologies for essential functionality, preferences, analytics, and advertising where enabled. You may be able to manage cookies through your browser or available consent settings.

Data Retention and Security

We retain personal information for as long as reasonably necessary for order fulfilment, customer service, legal obligations, and dispute resolution. We use reasonable measures to protect information, but no online system can be guaranteed completely secure.

Privacy Requests

Depending on applicable law, customers may request access to, correction of, or deletion of certain personal information by emailing aerunpk@gmail.com. We may need to verify identity before responding.

Third-Party Services

External websites and services have their own privacy practices. Shopify and service providers may process information in other countries where permitted by applicable law.